Improving Landlord UX & UI For Wunderflats
Improving Landlord UX & UI For Wunderflats
App Redesign Based on Real-World Experience
App Redesign Based On Real-World Experience As a Landlord
About
About
Wunderflats is a platform for fully furnished mid-term rentals, making renting easy for both landlords and tenants.
As an active landlord, I’ve experienced major usability issues: clunky navigation, manual inventory tracking, and no clear performance insights.
To fix this, I reached out to the product team and, within two weeks, created wireframes, high-fidelity designs, and a fully interactive prototype to show my vision for a better experience.
Wunderflats is a platform for fully furnished mid-term rentals, making renting easy for both landlords and tenants.
As an active landlord, I’ve experienced major usability issues: clunky navigation, manual inventory tracking, and no clear performance insights.
To fix this, I reached out to the product team and, within two weeks, created wireframes, high-fidelity designs, and a fully interactive prototype to show my vision for a better experience.
Project
Project
Native App Design
Native App Design
Role
Role
UX/UI Design:
Research, Ideation, Prototyping, Visual Design
UX/UI Design:
Research, Ideation, Prototyping, Visual Design
Duration
Duration
2 weeks
2 weeks
Competitive Analysis
Competitive Analysis
Ideation
Ideation
Reworked Features
Reworked Features
Redesigning Existing Features
Redesigning Existing Features
Building a Home
Building a Home
The current Home screen gives me very little. It feels like it's there just for the sake of being there.
As a landlord, I need to see KPI's, I need to have an overview of my properties and easily navigate through them, I need my bottom navigation simple, clean and getting me from A to B as quick as possible. That is exactly what I've done in my redesign of the Home screen.
The current Home screen gives me very little. It feels like it's there just for the sake of being there.
As a landlord, I need to see KPI's, I need to have an overview of my properties and easily navigate through them, I need my bottom navigation simple, clean and getting me from A to B as quick as possible. That is exactly what I've done in my redesign of the Home screen.
Menu, s’il vous plaît!
Menu, s’il vous plaît!
Here's a puzzle for you:
You’re a landlord trying to check invoices, but instead of clear menu options, you’re faced with a wall of plain text. Everything is the same size, same font, no icons, no hierarchy, no visual cues.
How do you find what you’re looking for, when everything looks exactly the same?
The answer: You can't.
I addressed this issue by rearranging items based on usage frequency, added icons for instant recognition, and made each item into a button for better accessibility.
Here's a puzzle for you:
You’re a landlord trying to check invoices, but instead of clear menu options, you’re faced with a wall of plain text. Everything is the same size, same font, no icons, no hierarchy, no visual cues.
How do you find what you’re looking for, when everything looks exactly the same?
The answer: You can't.
I addressed this issue by rearranging items based on usage frequency, added icons for instant recognition, and made each item into a button for better accessibility.
Here's a puzzle for you:
You’re a landlord trying to check invoices, but instead of clear menu options, you’re faced with a wall of plain text. Everything is the same size, same font, no icons, no hierarchy, no visual cues.
How do you find what you’re looking for, when everything looks exactly the same?
The answer: You can't.
I addressed this issue by rearranging items based on usage frequency, added icons for instant recognition, and made each item into a button for better accessibility.
Listing Needs Love
Listing Needs Love
The Listing screen is key for landlords, where they need all tools to effectively manage their property.
After analyzing user behavior, I found that booking requests should appear first, as they drive income. Key info like number of guests, pets, and kids should be visible upfront, followed by performance data to help landlords assess if their property setup is attracting bookings.
The Listing screen is key for landlords, where they need all tools to effectively manage their property.
After analyzing user behavior, I found that booking requests should appear first, as they drive income. Key info like number of guests, pets, and kids should be visible upfront, followed by performance data to help landlords assess if their property setup is attracting bookings.
Edit Listing
Edit Listing
Here I've encountered a shared problem with the Dashboard Menu. Too much plain text, but at least it's sectioned.
I've rearranged the items based on use frequency, added important missing features, and assigned icons for instant recognition.
Here I've encountered a shared problem with the Dashboard Menu. Too much plain text, but at least it's sectioned.
I've rearranged the items based on use frequency, added important missing features, and assigned icons for instant recognition.
Put Icing On Pricing
Put Icing On Pricing
The current feature is very limiting. You have to log in every time you want to adjust pricing and manually update each rate, making the process slow and inefficient.
Why not take something that's worked for a competitor (Housing Anywhere) and apply to your platform?
Advanced Pricing feature has proven itself to be highly effective, allowing the landlords set different prices for different months depending on seasonality.
The current feature is very limiting. You have to log in every time you want to adjust pricing and manually update each rate, making the process slow and inefficient.
Why not take something that's worked for a competitor (Housing Anywhere) and apply to your platform?
Advanced Pricing feature has proven itself to be highly effective, allowing the landlords set different prices for different months depending on seasonality.
proposing brand new FEATURES
proposing brand new FEATURES
Bookings
Bookings
There've been more times than I can count, when we needed to pull up a tenant's info for various reasons, but this tenant stayed with us years ago, so you search, and scroll, and search.
Now you can manage all of your bookings, past or current, in one dedicated space.
Such a time-saver!
There've been more times than I can count, when we needed to pull up a tenant's info for various reasons, but this tenant stayed with us years ago, so you search, and scroll, and search.
Now you can manage all of your bookings, past or current, in one dedicated space.
Such a time-saver!
There've been more times than I can count, when we needed to pull up a tenant's info for various reasons, but this tenant stayed with us years ago, so you search, and scroll, and search.
Now you can manage all of your bookings, past or current, in one dedicated space.
Such a time-saver!
Check-in/-out;
Inventory
Check-in/-out; Inventory
I would argue that this is THE FEATURE, we landlords, have been longing for. It's been our pain, spending hours manually filling out these check-in/-out forms.
Now you can check tenants in and out digitally. Inventory and damage lists are easier than ever, just snap photos for quick references.
I would argue that this is THE FEATURE, we landlords, have been longing for. It's been our pain, spending hours manually filling out these check-in/-out forms.
Now you can check tenants in and out digitally. Inventory and damage lists are easier than ever, just snap photos for quick references.
Filter & Sort Listings
Filter & Sort Listings
Serial landlords managing multiple properties would greatly benefit from filter and sort features, especially when listings span different cities or when they need to quickly identify top or low performers.
Serial landlords managing multiple properties would greatly benefit from filter and sort features, especially when listings span different cities or when they need to quickly identify top or low performers.
Prototype
Prototype
Explore Updated Landlord Experience
Explore Updated Landlord Experience
Explore Updated
Landlord Experience
FINALE
FINALE
Results & Recognition
Results & Recognition
Following the project, I was informed that several of my suggested features and design improvements were being considered for implementation. I was also recognized as a “Champion User” by the Wunderflats team.
Following the project, I was informed that several of my suggested features and design improvements were being considered for implementation. I was also recognized as a “Champion User” by the Wunderflats team.
Estimated Impact
Estimated Impact
If implemented, these ideas could significantly reduce landlord frustration, potentially leading to higher retention, especially as direct competitors like HousingAnywhere already offer similar features (i.e. advanced pricing).
The suggested KPIs and performance insights would empower landlords to make smarter decisions, helping them avoid income loss and potentially boost their earnings.
Streamlined navigation would make listing management faster and more intuitive, reducing friction in daily tasks.
If implemented, these ideas could significantly reduce landlord frustration, potentially leading to higher retention, especially as direct competitors like HousingAnywhere already offer similar features (i.e. advanced pricing).
The suggested KPIs and performance insights would empower landlords to make smarter decisions, helping them avoid income loss and potentially boost their earnings.
Streamlined navigation would make listing management faster and more intuitive, reducing friction in daily tasks.